FAQ

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Where can I buy pies?

You can visit our ‘Find pies’ or ‘Order’ page via the menu at the top of the website.

We have a regular stall every week at Newcastles Sunday Quayside Market and Jesmond Food Market (1st and 3rd Saturday monthly).

How do I order for delivery?

Simply navigate to the ‘Order’ page via the menu at the top of our website.

Are your pies frozen/suitable for freezing?

Our pies arrive freshly baked and chilled, you can choose to freeze them and the reheat straight from frozen perfectly. Full cooking instructions are provided on each pie box.

Is everything vegan?

All of our products are 100% vegan, made in a vegan kitchen, by vegans!

Is your packaging environmentally friendly?

Yes!  Our pies are individually boxed in fully compostable boxes made from kraft paper and bio film.

Our postal boxes use paper based, 100% recyclable insulation and you can either reuse the ice gel packs for your picnics etc. or empty the non-toxic contents into a sink and recycle the wrapping.

Are you pies suitable for allergen sufferers?

Our pies are created in a vegan kitchen which handles nuts.  While every possible effort is made, we can not guarantee the absence of any allergens.  The main allergens in each pie are listed on the menu page and a full list of ingredients is on the box of each pie.

Are any of your products Gluten Free?

Unfortunately we are unable to make any of our products gluten free, one day we hope to be able to have a separate production area to enable us to do this.

How big are your pies?

All of our pies are designed as individual servings and weigh approximately 200g.

What is the shelf life of your pies?

Our shortcrust ‘hot’ pies have a 4 day shelf life in your fridge or can be stored in your freezer for up to 3 months.  Our ‘ready to eat’ Porky Pies and Firecrackers have a shelf life of 4 days in your fridge.

Do you cater for events?

Unfortunately we do not offer any catering services.  If you would like to order a large number of pies for an event please contact us at info@magpye.co.uk

What are your terms and conditions?

Our terms and conditions can be found here

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